1. Services description

These Terms of Use govern the access to and use of any content, functionality and services offered on behind-beauty.com (“the Website”) and related domains, sub domains, and mobile & desktop applications (individually and collectively the “Service”). These Terms of Use govern the terms on which you may access, use and consume the Services of Behind Beauty, including all functionalities, features, streaming services, audio, visual, written media, PDF, Website links and user interfaces, and all content and software associated with the Services as provided by Behind Beauty (“Behind Beauty”, “the Company”, “we”, “us”).

2. Acceptance of Terms of Use

Please read these Terms of Use carefully and make sure that you understand them, before using the Service. Please note that by using the Service, you signify your agreement to be bound by these Terms of Use and you consent to us using your information in accordance with our Privacy Policy. If you do not accept these terms, you should discontinue your access to and use of the Service immediately. If you continue to use the Service, this shall constitute as your acceptance of these Terms of Use.

3. Age restriction

You must be 18 years of age or older to use and consume this Service. By using the Service, you represent and warrant that you are of legal age to form a binding contract with the Company and agree to accept these terms. If you do not meet all of the requirement, you must not access or use the Service.

4. Changes to Terms of Use

The Company reserves the right, at its sole discretion, to change or modify portions of these Terms of Use at any time. All changes are effective immediately when we post them, and apply to all access to and use of the Service thereafter. Your continued use of the Service following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes.

5. Access to Service

The Company reserves the right to withdraw or amend this Service, including the Website, and any service or material we provide on the Website in our sole discretion without notice. The Company will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period.

The Company makes no guarantees as to the resolution and quality of your digital content when streaming. The quality and speed of your stream of digital content has many different variables, including your connection speed, location, download speeds, devices, player and bandwidth, outside of the Company’s control.

6. Use of Service

The Service provided by the Company may allow you to access digital content on a pay per view basis, membership basis, or purchase basis. The basis on which digital content is available on the Service will be indicated on the product detail page for which you may purchase the digital content. Subject to your payment of any applicable fees, purchases, memberships or pay per view, the Company grants you a non-exclusive, non-transferrable, personal, non-sub licensable, limited right and license to view the video stream based upon the applicable fees, purchases, memberships or pay per view selected by you. Except for the foregoing limited license, no right, title or interest shall be transferred to you.

7. User information

To access the Service or certain features it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Service and any resources downloaded from the Service that all the information you provide to the Company is accurate, current, and will be kept up-to-date. You agree that all information you provide to register with our Service or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

The Company reserves the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

8. Password and security

You may never use another's account, and you may not provide another person with the username and password to access your account. You should maintain control over all of the devices that are used to access the Services. You are fully responsible for any and all activities that occur under your password or account, and it is your responsibility to ensure that your password remains confidential and secure. You agree to (a) immediately notify Behind Beauty of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. The Company will not be liable for any loss or damage arising from your failure to comply with this Section.

9. Conditions of use

As a condition of your use of the Service, you warrant to the Company that you will not use the Service or any of the resources available for download from the Service for any purpose that is unlawful or prohibited by these Terms. You may not use the Service or any of the resources available for download from the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party’s use and enjoyment of the Service. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Service.

You are prohibited from violating or attempting to violate the security of the Service, including, without limitation, (i) infringes any intellectual property or other proprietary rights of any party, (ii) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (iii) constitutes unsolicited or unauthorised advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation, (iv) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (v) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Service, overloading, "flooding", "spamming", "mailbombing" or "crashing", (vi) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting, (vii) scraping or harvesting data or (viii) in the sole judgment of the Company, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose the Company or its users to any harm or liability of any type.

10. Commercial use

Unless specifically authorised in writing and agreed to by Behind Beauty, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service. The Service is solely for your non-commercial and personal use.

11. Recurring Membership

If you select to use our Service on a membership basis (“Membership”), you authorise the Company to maintain your account information and charge that account automatically upon the renewal of the Service you choose with no further action required by you. In the event that the Company is unable to charge your account as authorised by you when you enrolled in a Membership, the Company, may, in its sole discretion: (i) bill you for the Service and suspend your access to the Services until payment is received, and/or (ii) seek to update your account information through third party sources (i.e. your bank or a payment processor) to continue charging your account as authorised by you.

Behind Beauty reserves the right to change the price for Memberships from time to time at its sole discretion and will communicate any price changes to you in advance and, if applicable, how to accept those changes. Price changes for Memberships will take effect at the start of the next membership period following the date of the price change. By continuing to use the Services after the price change, you accept the new price for your Membership. If you do not agree with the price changes, you have the right to reject the change by cancelling your Membership before the price change is charged at your next billing cycle. Please therefore make sure you read any such notification of price changes carefully.

Payments are non-refundable and there are no refunds or credits for partially used periods. You may cancel a Membership at any time, but if you cancel your Membership before the end of the current Membership period, the Company will not refund any fees already paid to us. You will, however, continue to have access to the platform through to the end of your current membership period.

You can cancel your recurring Membership on our platform. Once signed into your account, you can cancel by clicking ‘My Account’ or ‘Dashboard’ from the top navigation menu. Select ‘Billing’ and locate your membership plan at the bottom of the page. Click ‘Change Plan’ and ‘Cancel Membership’. Your membership will be cancelled and your access will be removed at the end of your current payment period.

12. Refunds

Behind Beauty offers refunds within 14 days of your purchase in case you change your mind. The Company’s only condition is that you have not watched more than 15 minutes of Masterclasses on the platform (to clarify, this is 15 minutes on the platform in total, not of each Masterclass separately). If you satisfy this condition, you can email us on support@behind-beauty.com to start the refund process.

13. Intellectual property rights

You acknowledge and agree that the Service may contain content or features that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorised by Behind Beauty, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the content of the Service. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods.

The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Service are the trademarks of their respective owners.

The Company’s content is not for resale. Your use of the Service or any of the resources available for download from the Service does not entitle you to make any unauthorised use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorised by these Terms.

14. Copyright Infringement Notification

Behind Beauty respects the intellectual property of others. If you believe in good faith that any materials on the Service infringe upon your copyrights, please email us at support@behind-beauty.com.

15. Comments and consumer submissions

The Company does not claim ownership of the materials you provide to the Service (including feedback and suggestions) or post, upload, input or submit to the Service (“Submissions”). However, by posting, uploading, inputting, providing, or submitting your Submission you are granting the Company, our affiliated companies, and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission. While the Company values user feedback, please be specific in your comments and do not submit creative ideas, inventions, or advertisements.

No compensation will be paid with respect to the use of your Submission, as provided herein. The Company is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in the Company’s sole discretion.

16. Electronic communications

By using the Services, you consent to receive electronic communications from the Company and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Service, satisfy any legal requirement that such communications be in writing.

17. Content disclaimer

All information contained on the Service and related to the Company and the resources available for download through the Service are for educational and informational purposes only. The information contained on the Service and the resources available for download is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.

Neither the Company nor any of its owners or employees shall be held liable or responsible for any errors or omissions on this Service or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation. You agree that the Company has not made any guarantees about the results of taking any action, all content is for educational and informational purposes only and you acknowledge that ultimately your personal success is beyond the control of the Company.

18. Links to third party website and services

The Service may contain links to other website and/or services (“Third Party Links”). The Company is not responsible for the contents and/or changes to the contents of any Third Party Links.

Some of these Third Party Links might be linking to companies or services the Company has affiliate relationships with. Behind Beauty, however, always prioritises honest and accurate product recommendations from its content creators and creators make product recommendations independent of any influence from the Company. Therefore, none of the Third Party Links have been influenced, are biased or in any way compromise the integrity of the content of the Service.

Certain services made available via the Service are delivered by third-party Websites and organisations. By using any product, service, or functionality originating from the Service, you hereby acknowledge and consent that the Company may share such information and data with any third party with whom the Company has a contractual relationship to provide the requested product, service or functionality on behalf of the Website’s users and customers.

19. International consumers

The Service is controlled, operated and administered by the Company from our offices within the UK. If you access the Service from a location outside the UK, you are responsible for compliance with all local laws. You agree that you will not use the content of the Service in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

20. NO WARRANTIES

THE COMPANY MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS SERVICE. THE COMPANY FURTHER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENTS, MATERIALS, DOCUMENTS, PROGRAMS, PRODUCTS, BOOKS, OR SERVICES INCLUDED ON OR THROUGH THIS SERVICE. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

21. LIMITATION OF LIABILITY

YOU AGREE TO ABSOLVE THE COMPANY OF ANY AND ALL LIABILITY OR LOSS THAT YOU OR ANY PERSON OR ENTITY ASSOCIATED WITH YOU MAY SUFFER OR INCUR AS A RESULT OF USE OF THE INFORMATION CONTAINED ON THIS WEBSITE AND/OR THE RESOURCES YOU MAY DOWNLOAD FROM THE SERVICE. YOU AGREE THAT THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY TYPE OF DAMAGES, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EQUITABLE, OR CONSEQUENTIAL LOSS OR DAMAGES FOR USE OF THIS SERVICE.

THE COMPANY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME. THE COMPANY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE COMPANY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SERVICE, WITH THE DELAY OR INABILITY TO USE THE SERVICE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SERVICE, OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE.

22. Arbitration

You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to this Service, the Company, any and all contracts you enter into with the Company, and any and all of the Company’s products and services.

You further agree to and do hereby waive any right to class arbitration and agree, instead, to conduct an arbitration related solely to any individual claims you and/or any entity related to you asserts against the Company. To the fullest extent permissible by law, you further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration.

23. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of these Terms of Use or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defences.

24. Changes to Terms of Use

The Company reserves the right, in its sole discretion, to change the Terms under which the Service is offered. The most current version of the Terms will supersede all previous versions. The Company encourages you to periodically review the Terms to stay informed of our updates.

25. Other general terms

You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of this agreement or use of the Service. The Company’s performance of these Terms is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the Company’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Service or information provided to or gathered by the Company with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, these Terms of Use, along with the Privacy Policy, constitutes the entire agreement between the user and the Company with respect to the Service and it supersedes all prior communications or versions of these Terms of Use.

Contact us

If you have any questions or comments regarding these Terms of Use please contact us at support@behind-beauty.com